Internet Connection and Open Ports for Feedbox
An adequate internet connection is the key to a successful live webcast. The encoder requires direct access to the internet, but access to any internal hosts on your network is not required. If the encoder is to reside behind a firewall, internet access outside of the client firewall will be requested by iSiLIVE. Depending on the quality of the stream, the allotment of bandwidth may change. In our experience, usually a dedicated DSL connection will suffice for a single stream. The internet access point should be within close proximity to the webcast/video switching work station.
iSiLive requires a few network configuration items. The encoder will need to send and receive data on the ports below:
NOTE: These ports are all outbound, NO inbound ports are required to be opened. If you're using SonicWall (or other similar application-specific device that does packet and state inspection), please ensure RTMP/RTMPS and SSH protocols are not blocked for the feedbox. This will prevent the control and broadcast systems from working properly regardless of port availability.
DNS (domain name system):
- Unless specified by your organization, our encoders will ship using trusted public DNS servers by default: e,g, Google (8.8.8.8, 8.8.4.4), Cloudflare (1.1.1.1), UDP/TCP port 53
NTP (network time protocol):
- Time synchronization is typically optional, but using NTP we can ensure timestamps in logs agree for troubleshooting purposes; some future features (e.g. time overlay on video) will require time synchronization.
- Unless specified by your organization, our encoders will ship using trusted public NTP servers by default: e,g, NTP.org (0.pool.ntp.org, 1.pool.ntp.org), UDP port 123
Control system:
- node.isilive.ca TCP port 443 (HTTPS)
- mwhub.isilive.ca TCP port 443 (HTTPS)
Remote admin, updates, and service:
- gateway.isilive.ca TCP ports 22 (SSH), 80 (HTTP), 443 (HTTPS)
Live video streams:
- alt-cdn1-a.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
- alt-cdn1-b.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
- relay-us-west.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
- stream.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
- cdn1.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
- cdn2.isilive.ca TCP ports 1935 (RTMP), 443 (HTTPS)
Disaster recovery, backup sites:
- 167.114.95.206 TCP port 443 (HTTPS)
- 172.232.185.248 TCP port 1935 (RTMP)
- 64.235.207.0/26 TCP ports 443 (HTTPS), 80 (HTTP), 22 (SSH), 1935 (RTMP)